Wiring and Connections#

FlexiBowl power supply issues#

Problem

Possible Causes

Solutions

READY LED does not turn on

• Power supply not connected correctly

• AC switch in position "O" instead of "I"

• Damaged power cable

• Fuses inside the front panel are blown

• Verify the power connection according to the FlexiBowl manual

• Move the switch to position "I", ON

• Inspect the cable for damage and replace it if necessary

• Contact technical support for fuse replacement

FlexiBowl turns off randomly

• Loose power connection

• Electrical interference

• Tighten the power connections

• Connect the system to a dedicated line with EMI filtering

Ethernet connection issues#

Problem

Possible Causes

Solutions

FlexiBowl does not communicate with the VisionController

• FlexiBowl powered off, READY LED off
• Ethernet cable not connected correctly to the FlexiBowl and or VisionController
• Damaged Ethernet cable
• Incorrect IP address
• FlexiBowl and VisionController on different subnets
• Firewall blocking communication
• Faulty Ethernet port on the VisionController

• Verify that the READY LED is on
• Check the physical cable connection on both ends
• Test the cable with a cable tester or replace it
• Verify IP configuration in FlexiBowl Setup
• Configure FlexiBowl and VisionController on the same network, for example 192.168.1.x
• Temporarily disable the firewall for testing
• Try another Ethernet port on the VisionController

Intermittent connection

• Cable too long, more than 100 m

• Damaged or poorly crimped RJ45 connector

• Electromagnetic interference

• Reduce cable length below 100 m or use an intermediate switch

• Replace the connectors or the full cable

• Use shielded cable, STP, routed away from EMI sources

Pneumatic issues, compressed air#

Problem

Possible Causes

Solutions

Flip does not work or the impulse is very weak

• Compressed air not connected
• Damaged or obstructed pneumatic tube
• Pressure regulator closed or set to minimum
• Insufficient pressure, below 5 bar
• Leaks in the pneumatic circuit

• Connect compressed air to the FlexiBowl connection, see manual

• Check the tube for bends or obstructions and replace it if necessary

• Open the pressure regulator on the control panel

• Increase pressure to 5-6 bar

• Inspect fittings with soapy water and tighten or replace them

Air-blow does not work

• FlexiBowl not equipped with the Air-Blow option

• Air diverters not supplied externally

• Flow regulators closed

• Insufficient air pressure

• Faulty solenoid valve

• Verify that the ordered FlexiBowl has the Blow Test option set to True in the production sheet

• Verify that external pneumatic supply is present, supplied tube connected

• If multiple air diverters are present, verify that the flow regulator on the side of the FlexiBowl is set above zero

• Check air pressure, 5-6 bar

• Follow the dedicated instructions

Camera connection issues#

Problem

Possible Causes

Solutions

Camera not detected by the VisionController

• Camera Ethernet cable not connected

• Camera connected to a non-PoE port on the VisionController

• Camera IP address conflicts with other devices on the same subnet

• Faulty PoE port on the VisionController

• Verify the physical camera cable connection

• Connect the camera only to a PoE port on the VisionController

• Reset the camera IP or configure a unique static IP

• Try another PoE port on the VisionController

Camera image black or missing

• Illuminator off • Camera exposure too low • Lens protective cap not removed • Lens not installed • Camera not powered, PoE inactive • Faulty camera

• Verify that the illuminator is on • Increase exposure in Camera Setup • Remove the lens protective cap • Install the correct focal length lens • Verify that the camera LED is on, PoE active • Replace the camera

Camera disconnects randomly

• Insufficient PoE power, below camera requirement

• Damaged cable

• Camera overheating

• Faulty PoE port

• Verify available PoE power • Replace the Ethernet cable • Improve ventilation around the camera • Replace the PoE switch or VisionController port

TopLight connection issues#

Problem

Possible Causes

Solutions

TopLight does not turn on

• 24 V DC power supply not connected

• Damaged power cable

• Wrong voltage, not 24 V

• Faulty TopLight

• Tripped fuse or protection

• Verify the 24 V DC power connection

• Inspect the cable and replace it if damaged

• Measure the voltage with a multimeter, it must be 24 V DC, +/-10%

• Replace the TopLight

• Verify protections inside the electrical cabinet

TopLight brightness varies

• Unstable power supply

• Loose connections

• Undersized power supply

• TopLight near end of life

• Verify power supply stability

• Tighten all electrical connections

• Verify current draw against power supply capacity

• Replace the TopLight

TopLight overheats

• Insufficient ventilation

• Excessive current

• Continuous 100% duty cycle

• Improve air circulation around the TopLight

• Verify that current draw does not exceed specifications

• Implement intermittent duty cycle when possible

Multi-device configuration issues#

Problem

Possible Causes

Solutions

System with 2-3 FlexiBowl units: only one communicates

• FlexiBowl units powered off
• Duplicate IP addresses
• Crossed cabling

• Verify that every FlexiBowl is powered on
• Assign a unique IP to each FlexiBowl, for example 192.168.1.10, .11, .12
• Verify correct star cabling, no daisy-chain

System with 2-3 cameras: only one acquires

• Insufficient power supply • Camera IP addresses in conflict

• Verify that supply voltage is within 6-26 V • Configure a unique static IP for each camera • Enable all cameras in Camera Setup

System with 2-3 hoppers: incorrect control

• Hoppers not enabled individually in the software • Incorrect power supply • Wrong robot contact

• Enable each hopper in Hopper Setup • Check power supply • Check the robot contact wiring